Reference

How jaya91 Handles Your Personal Information

This privacy policy covers what data jaya91 collects when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team.

Account data protectionWallet info: DANA, OVO, GoPayYour right to access or deleteNo third-party sellingIndonesia-region scope

Explore the Lobby Read FAQ

HOW WE PROTECT YOU

Data Security, Cookies and Account Control

We use SSL encryption on every page so data moving between your phone and our servers stays protected. Account sessions on mobile — whether you switch from browser to another device — carry secure tokens that expire when you log out. Players in Denpasar and across Indonesia access the same security layer. Here is how we handle the four areas that matter most to your privacy.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your chosen payment method, such as DANA or OVO. You can clear these from your browser settings at any time.

Data Retention

Account data is kept for as long as your account remains active or as required by applicable regulations. If you close your account, we retain only what Indonesian law obliges us to hold.

Third-Party Sharing

We share wallet transaction data with payment processors — DANA, OVO, GoPay — only to complete your deposit or withdrawal. No personal profile is shared with advertisers.

Account Security Steps

Enable OTP verification in your account settings for an extra layer of protection. Every login from a new device triggers a one-time code sent to your registered number.

What Information We Collect and Why

jaya91 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number and date of birth to verify your identity and keep your account secure. When you add a payment method — whether that's DANA, OVO or GoPay — we record the wallet identifier tied

1
to that transaction so deposits and withdrawals route correctly. We do not store your full e-wallet PIN or password at any point. We also collect device information such as browser type and session timestamps, which helps us detect unusual login activity and protect your account. If
2
you contact support, the content of that conversation is retained so our team can follow up accurately. Usage data — which sections of the platform you visit, how long a session runs — is collected in aggregate to help us improve page load and account flow.
3
All data collection applies where local law permits, and availability of our services depends on your region and applicable Indonesian regulations. We do not sell or rent your personal data to third parties for their own marketing purposes.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of the data we hold on your account, ask us to correct something, or raise a concern about how your information is being handled, our support team is the right place to start. You can reach us through live chat on the platform, by email, or through our help desk — pick whichever fits how you work. We aim to respond to data-related requests within a reasonable window and will confirm receipt when your message comes in.

Live Chat Open the chat icon from your account dashboard. A support agent will confirm your identity before discussing any data held on your account.

Email Support Send your data request or privacy concern to our support email address listed in your account settings. Include your registered phone number for faster verification.

Help Desk Ticket Submit a formal ticket through the help desk portal if your request needs a written record. We track every ticket and update you when the status changes.

Common Questions About Your Data on jaya91

These are the questions we hear most often about account data, privacy rights and how we handle your wallet information. If your question is not here, open a support ticket and we will respond directly.

We store your name, phone number, email address, date of birth and the wallet identifiers you use — DANA, OVO or GoPay. Session and device data is also logged for security purposes.

Yes. Submit a data access request through live chat or the help desk. We will verify your identity first, then send a summary of what we hold within a reasonable timeframe.

Contact support via live chat or email with a deletion request. We will remove your personal profile once obligations under applicable Indonesian regulations are satisfied.

Only with the payment processor needed to complete your transaction. We do not pass your wallet details to third-party advertisers or data brokers at any point.

Inactive accounts are subject to our standard retention period. Data required by applicable law is held; everything else is removed once that period ends. You can request early deletion through support.

Log in, go to account settings and edit the relevant field. For identity-linked fields like your phone number or registered name, contact support to verify the change before it takes effect.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountjaya91 Login InfoFAQ

How jaya91 Handles Your Personal Information

Data Security, Cookies and Account Control

Cookie Use

Data Retention

Third-Party Sharing

Account Security Steps

Reach Us About Your Privacy Rights

Common Questions About Your Data on jaya91

01 What personal data does jaya91 actually store on my account?

02 Can I request a full copy of the data jaya91 holds about me?

03 How do I ask jaya91 to delete my account data?

04 Does jaya91 share my GoPay or DANA wallet details with anyone?

05 What happens to my data if I stop using my account?

06 How can I update incorrect information on my jaya91 account?

Privacy Policy

Related pages

Related pages